Print Posted by Kristy Empol on 07/06/2017

How to Take Care of your Origami Owl Jewelry & Warranty FAQ's

How to Take Care of your Origami Owl Jewelry & Warranty FAQ's

If you are anything like me, you want to keep your jewelry in the best condition and looking as sparkly as possible! Any piece from Origami Owl is made from real metal and over time can dull or tarnish. I've put together the best tips on how to care for your Origami Owl jewelry plus cover all the details about Origami Owl's jewelry warranty.

Keeping It Dry & Clean

An Origami Owl Living Locket is not waterproof. Water and any harsh chemicals should be avoided. A good rule of thumb is to really make sure not to get any of the jewelry wet. Remove bracelets and rings when washing hands and necklaces when going to the beach or pool!

Sparkles For Days

One of the best and easiest ways to keep your Origami Owl looking in tip top sparkly shape is to have a dry cleaning cloth on hand to gently remove any tarnish or dullness. Our CORE collection can also be brightened up using a silver cleaning cloth.

Warranty Details

Origami Owl, and I want you to be 100% satisfied with your Origami Owl purchase. If you have an issue with an item or want to talk about returns or replacement, click here to send me a message! It is ok to reach out to me even if I was not your original designer. I want to make sure you are completely in love with your Origami Owl jewelry and you have a positive purchasing experience going forward.  

Replacements are accepted within 90 days from the original order shipment. The warranty does not cover merchandise damaged through normal wear, accident or misuse (glass breakage due to mishandling, wearing in water, etc.).  

If you are looking to return an item or need a refund because you have changed your mind, you have 30 days from the day of your receipt. All returns, missing items, and replacement requests need to be submitted via the returns website.

Click for returns website

A best practice is to hold onto your original receipt and check your jewelry carefully when it arrives. If you have questions or need help with a replacement or return, send me a message and we will get it worked out!

Keep living forever sparkly with Origami Owl and click here to see all of my Origami Owl posts!

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